Privacy Policy
Effective date: 1 January 2026 Last updated: 9 March 2026
Driving Schools SA (“we”, “us”, “our”) operates the website drivingschools.co.za. This privacy policy explains what personal information we collect, how we use it, who we share it with, and what rights you have under the Protection of Personal Information Act (POPIA).
We’ve written this in plain language. If anything is unclear, contact us and we’ll explain.
What Information We Collect
Information You Give Us
When you use our quote request form, you provide:
- Your name
- Phone number
- City or suburb
- Licence type you’re interested in
- Transmission preference (manual or automatic)
- Budget range (optional)
When you contact us by email, we receive your email address and whatever information you include in your message.
Information Collected Automatically
When you browse our website, we automatically collect:
- Cookies: Small text files stored on your device. We use cookies for website functionality, analytics, and advertising. See the Cookies section below for details.
- Analytics data: Pages visited, time spent on site, referring website, browser type, device type, and approximate location (city level, not street address). This is collected through Google Analytics 4 (GA4).
- Server logs: Your IP address, browser information, and pages requested. These are standard web server logs retained for security and troubleshooting.
We do not collect sensitive personal information such as ID numbers, financial details, or biometric data.
How We Use Your Information
Quote Requests
When you submit a quote request, we use your information to match you with driving schools in your area that offer the licence type and transmission you’ve specified. Your contact details are shared with the matched schools so they can contact you with their pricing.
We do not use your quote request information for any other purpose. We do not add you to marketing lists. We do not sell your data.
Analytics
We use Google Analytics 4 to understand how people use our website — which pages are popular, where visitors come from, and how people navigate the site. This helps us improve our content and user experience.
GA4 data is aggregated and anonymised. We do not use analytics to identify individual visitors.
Advertising
We use Google AdSense to display advertisements on our website. AdSense may use cookies to show ads based on your previous visits to our site or other websites. You can opt out of personalised advertising through Google’s Ad Settings.
Who We Share Your Information With
Driving Schools
When you submit a quote request, your name, phone number, location, and preferences are shared with one to three driving schools matched to your request. These schools contact you directly with their quotes.
We share only the information necessary for the school to provide a relevant quote. We do not share your browsing history, analytics data, or any other information with schools.
Service Providers
We use the following third-party services:
- Google Analytics 4 — website analytics
- Google AdSense — advertising
- Our web hosting provider — server infrastructure
These providers process data on our behalf under their own privacy policies. We do not sell or provide your personal information to any other third parties.
Legal Requirements
We may disclose your information if required to do so by law, court order, or lawful government request.
Cookies
Our website uses cookies for three purposes:
Essential cookies: Required for the website to function. These handle basic things like remembering your cookie preferences. You cannot opt out of essential cookies without affecting site functionality.
Analytics cookies (Google Analytics 4): Track how visitors use our website. These cookies collect anonymised data about page views, session duration, and traffic sources. You can opt out of these.
Advertising cookies (Google AdSense): Used to display relevant advertisements. Google may use these cookies to show you ads based on your browsing history across the web. You can opt out of personalised ads through Google’s Ad Settings or by declining advertising cookies on our site.
When you first visit our website, a cookie consent banner lets you choose which cookie categories to accept. You can change your preferences at any time through the cookie settings link in our website footer.
Your Rights Under POPIA
As a South African resident, you have the right to:
- Access your personal information held by us
- Correct any inaccurate or incomplete information
- Delete your personal information from our systems
- Object to the processing of your personal information
- Withdraw consent where processing is based on your consent
To exercise any of these rights, contact us using the details below. We will respond within 30 days.
If you submitted a quote request and want your information deleted, we will remove it from our systems and notify the matched driving schools that your data should be deleted from their records. We cannot guarantee that schools will comply, but we will make the request on your behalf.
Data Retention
- Quote request data: Retained for 12 months, then deleted.
- Analytics data: Retained for 14 months (Google Analytics default), then automatically deleted.
- Server logs: Retained for 90 days, then deleted.
- Email correspondence: Retained for as long as necessary to resolve your enquiry, then deleted.
Children
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, contact us and we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
Contact
For any privacy-related questions, data requests, or complaints:
Email: privacy@drivingschools.co.za
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa:
Website: www.justice.gov.za/inforeg Email: enquiries@inforegulator.org.za